Commanding Performance since 1997
One year after entering Europe’s loan servicing market, Hatfield Philips became the first rated servicer in the United Kingdom. Today, we’re Europe’s largest independent primary and special servicer – and the largest CMBS servicer in the world outside the United States.
With more than 550 loans in Primary and Special Servicing, volumed at well over £25 billion and covering 11,000-plus properties in the United Kingdom and Continental Europe, we understand the European real estate loan servicing market in all of its detail, in all jurisdictions.
From fully staffed offices in London and Frankfurt, we manage loans with assets and entities that cover Europe. From Scandinavia to Spain, France to the Czech Republic, it would be virtually impossible to find a corner of the continent that we are not conversant with. The fact is, we literally speak the language of European CMBS, with experienced and highly skilled specialists who are as fluent in finance and real estate as they are in their native and adopted languages: over 60% of our managers have multilingual skills.
Today Hatfield Philips is one of the most trusted names in independent European loan servicing. We’ve worked hard to be the best, growing and changing with the market and our clients’ evolving requirements. We’ve diversified and broadened our reach, constantly adding capabilities and services as demanded by the market and the needs of our clients.
Hatfield Philips Agency Services and Value-Added Services are the most recent service additions, allowing clients to outsource their entire commercial loan servicing operations, or choose specific services to be performed either in the clients' or Hatfield's name.
But whether lowering operational costs and improving back-office efficiencies or enhancing overall portfolio management capabilities, we remain focused on not simply meeting, but exceeding customer expectations, a principle that has earned us a reputation for superior customer service.
Knowledge, integrity, creativity – fundamental qualities that we leverage to client while providing superior servicing solutions throughout Europe, allowing clients to capitalize on our management experience, proven technology and economies of scale.
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